Because our products are digital downloads, please read carefully:
1. Digital Product Nature
Once a product is purchased and the download link has been delivered, the sale is considered final. Due to the intangible, copyable nature of digital files, we generally do not offer refunds.
2. When Refunds / Exchanges May Be Offered
While refunds are not standard, we may offer assistance or replacement in cases such as:
-
Download link not working / file corrupted / unable to download — we can provide a working link or replacement file.
-
Duplicate purchase by mistake — contact us promptly and we may consider refund or credit.
3. No Refund for Change of Mind
If you simply change your mind after download (or after delivery of the link), we do not provide refund.
4. Commercial License Terms
By purchasing the digital bundle, you are granted a license to create and sell finished products (t-shirts, mugs, etc.) incorporating our designs. You do not have the right to resell or distribute the original digital assets themselves.
5. Contact for Issues
If you face any issue with download or file integrity, contact us at [your support email] within [e.g. 7 days] of purchase for resolution.